NHTSA Complaint #11385794 — 2019 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11385794
Vehicle	2019 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	December 31, 2020
Date Filed	December 31, 2020
Mileage	9,988 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY 2019 IMPALA IS EQUIPPED WITH HEATED STEERING WHEEL, IN THE PAST WEEK IT STOPPED WORKING, ONLY TO DISCOVER IT HAD A BLOWN FUSE. I CHANGED THE FUSE ONLY TO HAVE IT BLOWN A SECOND TIME. AT THIS POINT I REALIZED SOMETHING MORE INVOLVED WAS WRONG, TOOK CAR TO DEALER TO HAVE CHECKED & REPAIRED. THEY REPAIRED/ REPLACED STEERING WHEEL HEATER MODULE & FUSE. WAS WORKING DAY I PICKED UP, THE FOLLOWING DAY WAS GOING OUT AN PROCEEDED TO GET COMFORTABLE IN CAR AN TO MY DISAPPOINTMENT HEATED WHEEL AGAIN WAS NOT WORKING , CHECKED AN FOUND FUSE WAS BLOWN YET AGAIN . WILL AGAIN CHECK WITH ADVISOR AN SCHEDULE ANOTHER APPOINTMENT ASAP TO HAVE PROBLEM LOOKED INTO FURTHER & CORRECTED. AS OF NOW THERE ARE NO OTHER ISSUES & CAR IS DRIVABLE.

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