NHTSA Complaint #11385549 — 2015 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11385549
Vehicle 2015 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THIS 2015 JEEP COMPASS HAS HAD MULTIPLE DEFECTS UNTIL NOW: 1. IN AROUND MID 2015, THE 4 WHEELS LIGHT KEPT TURNING ON AND NOT ABLE TO BE TURNED OFF, THEN I SENT IT TO THE DEALERSHIP TO FIX IT, WHICH COST ME A FEW HUNDREDS OF DOLLARS. THE DEALER TOLD ME THAT THE ELECTRIC WIRE WITHIN THE ENGINE BOX WAS NOT IN GOOD SHAPE AND NEED TO BE REPLACED. 2. AT THE END OF 2017, THE CAR WAS SUDDENLY SHAKING HEAVILY AND JERKS WHILE ACCELERATING, AND A CONTINUOUS MUFFLED AND HOLLOW SOUND CAME OUT FROM THE ENGINE BOX. AND THE ENGINE WARNING LIGHT WAS ON. I SENT IT TO THE DEALER FOR A FIX, AND THE FEE WAS PAID BY THE DEALER THEMSELVES. LATER THEY TOLD ME THAT THEY REPLACED THE TRANSMISSION FOR MY CAR. 3. IN THE MID OF 2020, THE CAR WAS NOT ABLE TO SHIFT FROM THE PARK(A SHIFTER STUCK IN PARK) WHEN IT WAS IN THE SURFACE PARKING OF MY APARTMENT. SO I HAD TO SEND IT TO THE GARAGE TO HAVE A FIX, WHICH COST ME A FEW HUNDRED MORE DOLLARS, AND SOME OF ITS ELECTRIC WIRED WITHIN THE ENGINE BOX WAS REPLACED.

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