NHTSA Complaint #11385508 — 2018 FORD EXPLORER VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11385508
Vehicle	2018 FORD EXPLORER
Component	VEHICLE SPEED CONTROL
Date of Incident	December 5, 2020
Date Filed	December 29, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHILE TRAVELING WITH ADAPTIVE CRUISE ENGAGED WE WERE IN LEFT LANE FOLLOWING A SEMI APPROXIMATELY 1000' AHEAD OF US AND WHEN HE MOVED OVER TO MAKE AN EXIT OUR VEHICLE PASSED BY AND AUTO BRAKED HARD CAUSING VEHICLES BEHIND US TO TAKE EVASIVE ACTION FROM HITTING US ALONG WITH VEHICLES IN THE RIGHT LANE OF TRAFFIC. THIS ALSO HAPPENED AGAIN THE FOLLOWING WEEK EXCEPT PASSING BY A DUMP TRUCK. I WAS AWARE THAT TIME AN MASHED ACCELERATOR IN TIME AS INSTRUCTED AS PER OPERATING MANUAL. I DON'T FEEL SAFE USING MY CRUISE WITH OR WITHOUT ADAPTIVE ON AND NOW SEVERAL WEEKS LATER I'M GETTING AN 'ADAPTIVE CRUISE NOT AVAILABLE' MESSAGE DISPLAYED ON INSTRUMENT PANEL.

Related Complaints for the 2018 FORD EXPLORER

Other VEHICLE SPEED CONTROL Complaints

#11706887 — December 23, 2025 — - I have experienced a sudden loss of engine power and speed on 5 occasions. Very scary and dangerous to completely ...

#11672297 — July 9, 2025 — On September 27th 2023 I brought my vehicle in because it was having shifting and vibration issues. To shop notice th...

#11480947 — August 24, 2022 — Since the car was new I experienced occasional situations where the car would not accelerate. I thought it might be ...

#11468893 — June 12, 2022 — When driving the car I corrected to move further to the left on the road. In doing so it felt like I ran over somethi...

#11355386 — September 16, 2020 — I HAVE BEEN EXPERIENCING ACCELERATION/TRANSMISSION CONCERNS, WHERE THE VEHICLE ESSENTIAL STALLS AND WILL NOT ACCELERA...

Recent Complaints for the 2018 FORD EXPLORER

#11719757 — ELECTRICAL SYSTEM — February 22, 2026 — Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...

#11719427 — FUEL/PROPULSION SYSTEM — February 20, 2026 — Fuel system evap leak just like the Safety Recall 18S35

#11718838 — ENGINE AND ENGINE COOLING — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...

#11718763 — STRUCTURE — February 18, 2026 — See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...

#11718842 — STRUCTURE — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...