NHTSA Complaint #11385443 — 2017 VOLKSWAGEN BEETLE

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN BEETLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO TURN THE STEERING WHEEL SEVERAL TIMES IN ORDER TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO SCHUMACHER VOLKSWAGEN OF WEST PALM BEACH (3001 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE SERVICE MANAGER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.