NHTSA Complaint #11385432 — 2016 CHEVROLET SILVERADO 1500

VEHICLE WAS STATIONARY, IN DRIVEWAY OF RESIDENCE, RUNNING AFTER BEING STARTED WITH REMOTE START. TEMPERATURE OUTSIDE WAS ABOUT 35F. FRONT AND REAR WINDOW DEFROSTERS TYPICALLY COME ON WHEN THE VEHICLE IS REMOTE STARTED IN THE WINTER MONTHS. REAR WINDOW OF TRUCK HAS THREE SEPARATE PANES, THE TWO OUTER PANES ARE STATIONARY AND THE MIDDLE SLIDES OPENS VIA A SWITCH IN THE OVERHEAD CONSOLE. ALL WINDOWS IN VEHICLE WERE CLOSED. I WAS STANDING BESIDE THE VEHICLE WHEN THERE WAS A LOUD CRACKING SOUND AND SMALL PIECES OF THE REAR WINDOW PANE BEHIND THE DRIVER FELL TO THE GROUND. THE WINDOW CONTINUED TO MAKE A CRACKING SOUNDS FOR SEVERAL MINUTES AFTER THE INITIAL SOUND. THERE IS A SLIGHT SMELL OF ELECTRICAL WIRE BURNING INSIDE THE VEHICLE VERY CLOSE TO THE BOTTOM LEFT SIDE OF THE DAMAGED PANE OF GLASS. DESPITE THE FOLLOWING INFORMATION, GM CLAIMS THAT THE VIN OF THE VEHICLE IS NOT SUBJECT TO THE RECALL. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2020/MC-10171416-9999.PDF HTTPS://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH-RECHERCHE/DETAIL.ASPX?LANG=ENG&MK=0&MD=0&FY=0&TY=9999&FT=&LS=0&SY=0&RN=2019325&CF=SEARCHRESULT&PG=50 HTTPS://WWW.AUTOBLOG.COM/2019/07/12/CHEVROLET-SILVERADO-GMC-SIERRA-DEFROSTER-CIRCUIT-RECALL/