NHTSA Complaint #11385391 — 2020 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11385391
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	December 28, 2020
Date Filed	December 29, 2020
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT NOTICED THAT THE WINDSHIELD STARTED TO DEVELOP A CRACK ON THE DRIVER'S SIDE BASE SEVEN INCHES LONG, WITHOUT AN IMPACT. THE VEHICLE WAS TAKEN TO WILLIAMS SUBARU OF SAYRE (222 SPRING ST, SAYRE, PA 18840) AND THE CONTACT WAS INFORMED TO CONTACT HIS INSURANCE PROVIDER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

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