NHTSA Complaint #11385312 — 2016 TESLA MODEL S

TESLA HAS A DAUGHTERBOARD MEMORY CARD RECALL IN PLACE, AND THE DISPLAYS IN MY CARD KEPT GOING BLANK FOR LONG PERIODS WHICH IS INDICATIVE OF THE MEMORY FAULT. DURING THE RECALL REPLACEMENT PROCESS ON MY CAR (9 DEC 2020) TESLA RAN DIAGNOSTICS THAT SHOWED THAT THE MCU WAS DEFECTIVE, AND THAT DEFECT IMPACTED THE DAUGHTER CARD SO THAT BOTH THE MCU AND DAUGHTERBOARD NEEDED TO BE REPLACED. I WAS NOT GIVEN THE OPTION TO REPLACE THE DAUGHTER CARD WITHOUT ALSO REPLACING THE MCU. THE DAUGHTER CARD RECALL SHOULD HAVE INCLUDED AN MCU REPLACEMENT BECAUSE DEFECTS IN THE LATTER CORRUPT OPERATION OF THE FORMER. I WAS CHANGED FOR THE MCU REPLACEMENT, INCLUDING DIAGNOSTICS; THE NEW MCU INCLUDES A REPLACEMENT FOR THE DEFECTIVE DAUGHTER CARD, BUT I WAS NOT REFUNDED FOR THE RECALLED DAUGHTER CARD. TESLA CLAIMS A REFUND FOR THE DAUGHTER CARD MAY BE FORTHCOMING. NHTSA SHOULD EXPAND THE RECALL TO INCLUDE THE MCU AND TESLA SHOULD BE COMPELLED TO REFUND FOR REPLACED MCUS, LABOR, AND DIAGNOSTIC FEES.