NHTSA Complaint #11385086 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11385086
Vehicle	2016 TESLA MODEL X
Component	SUSPENSION
Date of Incident	December 16, 2020
Date Filed	December 27, 2020
Mileage	50,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY AIR COMPRESSOR ON THE SUSPENSION BROKE. THE CAR IS SO LOW TO THE GROUND NOW I COULD NOT CLEAR A SPEED BUMP WITHOUT GETTING STUCK ON IT. IN ADDITION, THE CAR BOUNCES QUITE DANGEROUSLY ON EVEN THE SMALLEST CHANGES IN ROAD. I WAS TOLD IT WAS SAFE TO DRIVE BY TESLA AS I AM AWAITING PARTS. AT ONE POINT, THE CAR WENT SLIGHTLY AIRBORNE ON THE HIGHWAY GOING BELOW THE SPEED LIMIT. IT'S ALSO VERY DIFFICULT ON YOUR BACK BOUNCING. I THINK IT WOULD BE VERY EASY TO LOSE CONTROL OF THE CAR AND GET IN AN ACCIDENT, ESPECIALLY IF SOMEONE WERE SPEEDING.

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