NHTSA Complaint #11384879 — 2017 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11384879
Vehicle	2017 DODGE DURANGO
Component	EXTERIOR LIGHTING
Date of Incident	August 1, 2020
Date Filed	December 24, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

MY 2017 DODGE DURANGO HAD WATER INTRUSION IN THE LIFT-GATE TAIL LIGHT. I HAD ONE REPLACED UNDER WARRANTY AFTER I NOTICED THAT THE LIGHTS HAD FAILED AND COULD SEE THE WATER POOLING IN THE LIGHT. THE REPLACE TAIL LIGHT ALSO HAS WATER POOLING IN THE BOTTOM PART OF THE LIGHT. THE DEALER WON'T REPLACE THIS ONE FOR FREE BECAUSE THE WARRANTY HAD EXPIRED.

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