NHTSA Complaint #11384814 — 2020 CHEVROLET EQUINOX

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11384814
Vehicle 2020 CHEVROLET EQUINOX
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 4,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

DRIVING 75 MILES PER HOUR ON INTERSTATE WHILE PASSING TWO VEHICLES AND ONE CAR BEHIND ME THE CAR MADE A DINGING NOISE, THE ADAPTIVE CRUISE NOT AVAILABLE LIGHT ILLUMINATED AND THE CAR DECELERATED CAUSING THE CAR BEHIND ME TO HAVE TO BRAKE. IF I HAD NOT STEPPED ON THE ACCELERATOR THE CAR BEHIND MAY HAVE HIT ME. THIS HAS HAPPENED ON FOUR DIFFERENT DATES AND ON ONE TRIP IT HAPPENED 8 TIMES IN 80 MILES. THIS IS A SAFETY HAZARD THAT COULD CAUSE REAR END COLLISION AT HIGH SPEED. THE REPAIR SHOP AT MY CHEVY DEALER IN TOWN SAYS THERE ARE NO ERROR CODES AND THE ADAPTIVE CRUISE IS WORKING AS DESIGNED. IS I GET HIT FROM BEHIND AT HIGH SPEED THIS COULD EASILY CAUSE A DEVASTATING CRASH. I DO NOT TRUST THIS CAR OR THE RESPONSES I AM GETTING FROM THE DEALER. THEY SAY NO ONE HAS COMPLAINED ABOUT THIS BUT I KIND FIND SITES WHERE PEOPLE ARE REPORTING THE SAME PROBLEM.

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