NHTSA Complaint #11384730 — 2015 CHEVROLET IMPALA

THE SIDE DETECTION MODULES IN MY 2015 IMPALA HAVE GONE BAD FOR THE SECOND TIME IN LESS THAN 2 YEARS. THEY WERE REPLACED IN FEBRUARY OF 2019. THIS WAS MOSTLY COVERED THROUGH A SPECIAL "RECALL" TO REPAIR AND PREVENT A REOCCURRENCE OF THE FAILURE. NOW, IN DECEMBER ON 2020, I AM EXPERIENCING THE EXACT SAME CONDITION. THEY DID NOT REPAIR THE MODULES TO PREVENT THE SAME CONDITION FROM ARISING AGAIN. THEY GET WET BECAUSE OF A BAD DESIGN AND FAULT OUT, LEADING TO CAR SHUTTING DOWN OR EVEN FIRE FROM HARNESS TO MODULES CONNECTION. GENERAL MOTORS AND/OR THE DEALERSHIP (SUBURBAN CADILLAC, NOW SHAHEEN CADILLAC OF LANSING MI) SIMPLY REPLACED DISFUNCTIONAL PARTS WITH THE EXACT SAME DISFUNCTIONAL PARTS. A CONSUMER SHOULD NOT BE REQUIRED TO CONTINUOUSLY REPAY FOR A POSSIBLY DANGEROUS MALFUNCTION THAT THE COMPANY IS QUITE AWARE OF. I TRULY HOPE THAT THEY ARE NOT ALLOWED TO CONTINUE THIS IN THE FUTURE. THE REFUSAL TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRS DUE TO NEGLIGENT DESIGN AND INADEQUATE FIXES IS EVEN MORE ENRAGING.