NHTSA Complaint #11384600 — 2014 TOYOTA COROLLA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11384600
Vehicle	2014 TOYOTA COROLLA
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2020
Date Filed	December 22, 2020
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I HAVE A 2014 COROLLA AND OUT OF THE BLUE WITH IN THE LAST FEW DAYS MY ENTIRE SCREEN FOR MY AUDIO AND NAVIGATION WENT BLANK ON MY CAR. IT GOES BETWEEN RUNNING A PROCESS AND THEN BACK TO A BLACK SCREEN. IT'S A SAFETY ISSUE BECAUSE IT'S VERY DISTRACTING FOR ONE, AND FOR TWO I GOT THE UPGRADED NAVIGATION SO I HAD HANDS FREE. I'M VERY DISSATISFIED AND WHEN LOOKING IT UP HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS. I HAVE BEEN AN AVID TOYOTA VEHICLE OWNER AND FOR THE MOST PART BEEN HAPPY WITH THE VEHICLES. I THINK THIS SHOULD BE SOMETHING THAT IS LOOKING INTO ANY POTENTIALLY RECALLED FOR THEM TO UPDATE THIS SYSTEMS THIS ISN'T SOMETHING THAT I DID OR ANYONE ELSE I'VE SEEN POSTING COMMENTS ON IT. TO KEEP LOYAL CUSTOMERS YOU HAVE TO HAVE GOOD SOLID PRODUCTS, SEEMS THAT AROUND 70,000 MILES SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. JUST AROUND THE TIME YOUR WARRANTY IS UP. PLEASE LOOK INTO THIS FOR THE INTEGRITY OF YOUR TOYOTA NAME AND SAFETY FOR THOSE WHO OWN THIS MAKE AND MODEL.

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