NHTSA Complaint #11384288 — 2020 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11384288 |
| Vehicle | 2020 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
TOO BAD I CAN ONLY MARK 3 AREAS WHEN THERE ARE MANY MORE. FOLLOWING SAFETY SYSTEMS AND DRIVER AID EITHER DON'T WORK OR WORK SPORADICALLY: FORWARD COLLISION, REAR COLLISION, LANE KEEP, AUTO HIGH BEAMS, REAR CROSS TRAFFIC ALERT, RAIN SENSE WIPERS, NAVIGATION, VOICE COMMAND, PARKING GEAR, FRONT AND REAR CAMERA, MEMORY SEAT EASY ENTRY ( DOESN'T GO BACK TO CORRECT POSITION), HOT SMELL IF USE AWD SETTING. INFOTAINMENT SYSTEM TOTALLY MALFUNCTIONS. TRUCK BEEN IN 7-8 TIMES FOR PROBLEMS, THERE OVER 2 WEEKS ON 2 VISITS, RADIO REPLACED. STILL HAVING ALL PROBLEMS. BEEN GOING ON SINCE NEW, OVER A YEAR AGO. HAS HAD NUMEROUS RAM UPGRADES AT DEALER AND OVER AIR. NEVER KNOW IF SAFETY SYSTEMS ARE GOING TO WORK OR NOT. HAVE LOST ALL TRUST IN THIS VEHICLE. WILL BEING BACKING UP AND BRAKES LOCK UP AS IF REAR SENSORS HAVE DETECTED SOMETHING WHEN THERE IS NOTHING. REAR DETECTORS TURN OFF BY THEMSELF. CAMERAS STAY ON. NAV CURSOR SHOWS ON MAP 6 MILES AWAY FROM ACTUAL LOCATION. BASICALLY ALL ELECTRONICS WORK SPORADICALLY. HAPPENS IN MOTION AND WHILE NOT IN MOTION. ALL GLITCHES BLAMED ON ELECTRONICS IN INFOTAINMENT SYSTEM ACCORDING TO RAM. PUT TRUCK IN PARK AND CONTINUES TO ROLL FORWARD. OPENING DOOR IS SUPPOSED TO ENGAGE EMERGENCY BRAKE. DOES SOMETIMES AND OTHER TIMES DOES NOT. WITH THIS MANY ELECTRICAL PROBLEMS I'D HATE TO BE IN AN ACCIDENT, PROBABLY THE AIR BAGS DON'T WORK. PERIODICALLY GO TO START VEHICLE AND IT'S DEAD. NO CHARGERS ARE PLUGGED IN IT ANYTHING THAT SHOULD DRAIN BATTERY. NOW CARRY A JUMPER BOX AFTER I WAITED OVER 2 HOURS FOR RAM ROADSIDE SERVICE.HAVE ASKED FOR REPAIR ORDERS BUT HAVEN'T BEEN GIVEN THEM. HAVE NOTED EVERY GLITCH WITH RAM CUSTOMER SERVICE VIA EMAIL. CASE IS OPEN. NOTHING GETS DONE.
Related Complaints for the 2020 RAM 1500
Other ELECTRICAL SYSTEM Complaints
#11719736
My 2020 Ram 1500 Laramie was parked in my garage. I started it to let it warm up before driving. The garage started f...
#11717629
While driving the power plant generator for my engine failed without warning, causing my truck to stop working. Ther...
#11715448
While driving, the engine light turned on and the battery light. Truck started shaking and shut off. Lost complete po...
#11713784
I am reporting a suspected safety defect involving the Motor Generator Unit (MGU) used in the eTorque system on my Ra...
#11713185
I own a 2020 Ram 1500 with approximately 61,000 miles. I started noticing a clicking/grinding around the motor area ...
Recent Complaints for the 2020 RAM 1500
#11719217
ENGINE
My 2020 Ram 1500 equipped with the 5.7L HEMI eTorque system has experienced repeated failures of the charging system ...
#11718756
ENGINE
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle was ridi...
#11718381
AIR BAGS
One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 ha...
#11718381
SERVICE BRAKES
One day five different warning lights appeared. Since, air bags, seat belt tensioners,traction control,abs,and 4x4 ha...
#11718370
UNKNOWN OR OTHER
Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow...