NHTSA Complaint #11384279 — 2012 FORD F-150

WE WENT TO MY BROTHERS FOR DINNER. WHEN WE BACKED INTO HIS DRIVEWAY THE TRUCK MADE A HORRIBLE NOISE. WHEN WE GOT HOME, WE COULD BARELY BACK INTO OUR DRIVEWAY, IN FACT WE WERE HALF THE FLOWERBED AND HALF ON THE DRIVEWAY. THE NEXT MORNING WE TRIED TO MOVE THE TRUCK OVER SO WE COULD GET OUR OTHER CAR OUT OF THE GARAGE, AND THE TRUCK WAS BARELY DRIVABLE. WE HAD TO HAVE IT TOWED TO A FORD DEALERSHIP WHERE WE BOUGHT IT THE NEXT DAY. THEY DIAGNOSED IT AND THE SAME CODE CAME UP AS THE RECALL THAT MY FATHER FOUND WHEN RESEARCHING, BUT OUR VIN NUMBER WASN'T ONE OF THEM. THEY GAVE US AN ESTIMATE OF APPROX. $3000. WE HAD IT TOWED TO ANOTHER FORD DEALERSHIP WHERE THEY FIXED IT FOR $1,981. WE THANK OUR LUCKY STARS THE STEERING GEAR DID NOT GO OUT ON US ON OUR WAY HOME, WE PROBABLY WOULDN'T BE HERE TO TELL ABOUT IT, AS WE WERE ON A DARK CURVY ROAD AND THEN ON THE FREEWAY.