NHTSA Complaint #11384249 — 2020 SUBARU LEGACY

THE BUILT IN DISPLAY/INFOTAINMENT BY DEFAULT WILL DISPLAY WEATHER WARNINGS FOR AN AREA AROUND THE CURRENT LOCATION OF THE VEHICLE. WHEN THESE ARE DISPLAYED, THE REST OF THE DISPLAY IS NOT USABLE UNTIL AN "OK" BUTTON IS TOUCHED ON THE DISPLAY. WHEN THIS FIRST HAPPENED ON OUR VEHICLE, MULTIPLE TROPICAL STORM WARNINGS WERE ACTIVE AROUND THE AREA, AND EACH TIME "OK" WAS TOUCHED, A NEW MESSAGE POPPED UP - A TOTAL OF AT LEAST 10 MESSAGES POPPED UP. THE NEED TO INTERACT WITH THE SCREEN TO DISMISS THE MESSAGE CREATES A SIGNIFICANT DISTRACTION WHEN DRIVING, AND MAY NEED TO BE DONE TO BE ABLE TO ACCESS SOME OF THE CONTROLS WHICH ARE ONLY AVAILABLE ON THE TOUCH SCREEN, OR WHEN THE NAVIGATION SYSTEM IS BEING USED. WHILE THIS WARNING FUNCTION CAN BE TURNED OFF, IT IS ON BY DEFAULT AND NOT CLEARLY DESCRIBED IN THE MANUALS.