NHTSA Complaint #11384225 — 2017 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11384225
Vehicle 2017 ACURA MDX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,231 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

AFTER RECEIVING THE VEHICLE FROM ACURA IN MARCH 2020 WITH APPROXIMATELY 49,500 MILES AND NOTICED THE VEHICLE WAS SLIPPING AROUND 20 TO 30 MILES PER HOUR. MY FIANCEE DROVE IT AS WELL AND FELT IT SLIPPING IN A CITY STOP AND GO UNDER THE SAME SPEED. WE CALLED ACURA TO COMPLAIN ABOUT THE SLIPPING AS WELL AS THE BATTERY MALFUNCTIONING. THEY TOLD US TO BRING IT IN AND WE DID. THE BATTERY END UP BEING DEAD A FEW WEEKS AFTER RECEIVING THE VEHICLE. IT WAS CHANGED. WE THEN WERE TOLD THAT THE VEHICLE NEEDS A TRANSMISSION FLUID CHANGE AND THAT THIS MAYBE CAUSES THE PROBLEM. WE NOTICED WITH THE VEHICLE RECORDS THE FLUID WAS CHANGED AT 42,376 MILES PRIOR. THE TRANSMISSION FLUID ENDED UP BEING CHANGED AND WE WERE TOLD THAT WE WOULD NEED TO DRIVE THE VEHICLE A LOT FOR THE SLIPPING TO GO AWAY. THOUSANDS OF MILES LATER THE VEHICLE IS STILL SLIPPING WITH 53,000 MILES. WE FEEL ACURA KNOWS THE IS AN ISSUE BUT DOESN'T WANT TO FIX IT. WE NEED HELP. I'M NOT THE ONLY WON HAVING THIS ISSUE WITH THIS PARTICULAR VEHICLE WHEN IT INVOLVES SLIPPING. I HAVE A FEW DOCUMENTS SUPPORTING MY CASE ABOUT THE TRANSMISSION FLUID AND THE CURRENT ISSUES WITH THE VEHICLE.

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