NHTSA Complaint #11383918 — 2018 JEEP COMPASS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11383918 |
| Vehicle | 2018 JEEP COMPASS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 55 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
MY VEHICLE IS STALLING AND THE OIL ON THE VEHICLE IS BEEN CONSUME RAPIDLY I TOOK MY CAR AND TOLD THE DEALER THAT THIS IS NOT NORMAL THEY ASKED ME TO PLEASE TAKE IT EVERY TIME THE ENGILE OIL LIGHT WILL COME ON WHICH IT'S VERY OFTEN. ENGINE OIL MONITORS FAIL TO ENGAGE PRIOR TO ENGINE STALLING- I WAS GETTING ON THE HIGHWAY WHEN MY CAR STARTED STALLING LUCKLY NO ONE WAS BEHIND ME AND I REACHED OUT TO THE DEALER AT CHRYSLER IN ELGIN IL - THEY HAD ME DROP MY VEHICLE AND OFFER ME A RENTAL. CLAIMING THAT THEY WILL CONTACT CHRYSLER - JEEP TO GET MY ENGINE REPLACE OR FIXED THE ISSUE SINCE THEY MENTION. I WAS TOLD THAT THERE A NUMEROUS CUSTOMER WITH THE SAME ISSUE VEHICLE AT RISK OF SUDDEN ENGINE STALLING WITHOUT WARNING,' THE JEEP COMPASS CLASS ACTION LAWSUIT ALLEGES. BUT TODAY I WAS NOTIFY TO RETURN THE RENTAL BACK AND THAT I MUST DRIVE MY CAR AND TAKE IT TO THE DEALER ONCE I REACH 1,000 MILES I TALK TO RACHEL THE ASSISTANT MANAGER TO PROVIDE ME WITH THE REF# NUMBER AND PROOF THAT SHE CONTACTED JEEP AND SHE DECLINE STATING SHE DIDNT GET ONE. -- I ON THE OTHER HAND WENT ONLINE AND FILE A COMPLAIN WITH JEEP CORPORATE OFFICE ONLINE AND RECEIVED A REF # RIGHT AWAY.. ( WHICH IS WHY I DON'T BELIEVE THE ASSISTANT MANAGER AT ELGIN CHRYSLER.. SHE DOESN'T HAVE PAPERWORK OF IT OR ANYTHING) I'M STILL WAITING FOR A RESOLUTION OR HEAR FROM JEEP CORPORATE OFFICE THIS IS MY REFERENCE # 77965874
Related Complaints for the 2018 JEEP COMPASS
Other ENGINE Complaints
#11715823
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11711304
Car starts just fine, I let it warm up, it idles just fine. It is a 6 speed manual, I can reverse out of my driveway ...
#11709049
Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it ...
#11708868
When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of ...
#11708604
Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not s...
Recent Complaints for the 2018 JEEP COMPASS
#11715823
AIR BAGS
The contact owns a 2018 Jeep Compass. The contact stated that while driving at 25 MPH, the vehicle stalled with the e...
#11715790
UNKNOWN OR OTHER
Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially d...
#11713897
ENGINE AND ENGINE COOLING
The contact owns a 2018 Jeep Compass. The contact stated that a month after the vehicle was purchased, the vehicle st...
#11713725
ELECTRICAL SYSTEM
My car has the start/stop when it turns off when your idle, well sometimes when you release the brake to go it will h...
#11712993
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving up a hill and coming to a light. Another car was asking the turn at the light. I let off the gas to sl...