NHTSA Complaint #11383910 — 2012 NISSAN ALTIMA VISIBILITY/WIPER

Complaint Details

ODI Number	11383910
Vehicle	2012 NISSAN ALTIMA
Component	VISIBILITY/WIPER
Date of Incident	September 7, 2020
Date Filed	December 17, 2020
Mileage	68,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASH ON MY 2012 ALTIMA HAS BEGUN TO MELT. THE DASH INITIALLY STARTED OUT BEING TACKY WHEN MY SON WAS AWAY AT COLLEGE IN NC, WHICH I THOUGHT WAS UNUSUAL. UPON RETURNING TO FL THIS PAST SUMMER, IT GOT WORSE. NOW THE DASH IS GIVING OFF A CHEMICAL SMELL WITH A HORRIBLE GLARE. THE GLARE FROM THE WINDSHIELD IS MAKING FOR UNSAFE DRIVING CONDITIONS, ESPECIALLY IN THE FL SUN. NISSAN ACKNOWLEDGED THE MELTING DASH ISSUE IN 2008 2009 MODELS AND AGREED TO REPLACE THOSE DASHES FOR VEHICLES IN FL UNDER A LAWSUIT SETTLED IN 2017. LOOKING AT THE COMPLAINTS ON THE NHTSA WEBSITE, IT APPEARS THAT THE MELTING DASH ISSUE HAS CONTINUED TO BE A PROBLEM PAST THE 2008 2009 MODEL YEARS.

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