NHTSA Complaint #11383795 — 2015 RAM 2500

THE NAVIGATION DOES NOT TRACK MY VEHICLE PROPERLY. THE KEY FOBS FAIL OVER 50% OF THE TIME. THE UCONNECT APPLICATION ON MY PHONE FAILS TO WORK OVER 50% OF THE TIME AND TRUCK WILL NOT START, LOCK OR UNLOCK. THE TRUCK SAYS THE KEY FOB LEFT THE VEHICLE WHEN IT IS STILL IN THE VEHICLE CAUSING A SAFETY CONCERN WHEN DRIVING. EVEN WITH NEW BATTERIES IN THE FOBS. THE UPDATES HAVE FAILED DIFFERENT TIMES DUE TO SOMETHING CALLED THE SIERRA BOLO WIRELESS CARD. THE MORE AND MORE I HAVE EXPLORED WHAT COULD BE THE ISSUE, THE MORE CASES LIKE THIS I SEE AND WONDERING WHY THERE IS NO RECALL ON IT. THIS STARTED TAKING PLACE AS SOON AS I PURCHASED IT IN THE FALL OF 2017.