NHTSA Complaint #11383596 — 2013 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11383596
Vehicle	2013 RAM 1500
Component	SUSPENSION
Date of Incident	December 1, 2020
Date Filed	December 15, 2020
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

MY VEHICLE HAS A PROBLEM WITH THE AIR RIDE SUSPENSION, WHERE THE FRONT END HAS LOWERED AND THE ENTIRE SYSTEM WILL NOT RESPOND. I HAVE LOOKED ON SOME WEBSITES AND FOUND OUT THAT THIS IS A COMMON PROBLEM, AND FOR SOME, A REAL SAFETY ISSUE. I HAVE NOT FOUND A RECALL FOR THIS ISSUE, AND WONDERING WHY. I BOUGHT THIS TRUCK IN 2019 AND DID NOT REALIZE THERE WAS AN ISSUE THAT DOES NOT HAVE REMEDY. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. MY VEHICLE WAS STATIONARY AT THE TIME, ALTHOUGH , MANY ON THE WEBSITE COMPLAINED THAT IT HAPPENED WHILE DRIVING.

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