NHTSA Complaint #11383458 — 2014 CHEVROLET EQUINOX

WHEN I PURCHASED THIS CAR THIS CAR NEW I NOTICED THAT THE STEERING WAS VERY EASY TO TURN. I HAD A DISCUSSION WITH A MANAGEMENT PERSON AT THE DEALERSHIP AND WAS NOT SATISFIED. I THEN WROTE A LETTER TO YOUR PRESIDENT AND I DON'T REMEMBER GETTING A REPLY. THE PROBLEM WITH THE STEERING IS THAT IT TURNS WAY TOO EASILY AND DOES SO AT ALL SPEEDS. I HAVE ON SEVERAL OCCASIONS RUN OFF THE ROAD BECAUSE OF THE LIGHT STEERING. I DID SO AGAIN TODAY AND WAS ABLE TO GET BACK ON THE ROAD WITHOUT HITTING ANYTHING, BUT I DID HAVE A PROBLEM WITH A BUBBLE IN MY RIGHT REAR TIRE WHICH WILL TAKE ME TIME AND MONEY TO HAVE FIXED. I HAVE HAD A NUMBER OF CARS BUT NONE HAVE HAD THIS TYPE OF STEERING PROBLEM. NOW I AM AWARE THAT MOST CHEVROLET/S HAD THIS TYPE OF STEERING IN 2014 AND ALTHOUGH IT MAY NOT BE A DIRECT DESIGN PROBLEM, IT CERTAINLY MAKES THE CAR MORE DIFFICULT TO DRIVE, ESPECIALLY AT HIGH SPEEDS .I WISH THAT THE CARE WOULDN'T DO THIS, AND I KNOW IT IS A LITTLE LATE TO ASK YOU TO MAKE THE CA AS EASY TO DRIVE AS THE OTHER 59 VEHICLES THAT I HAVE OWNED.