NHTSA Complaint #11383413 — 2014 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11383413
Vehicle	2014 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	December 14, 2020
Date Filed	December 14, 2020
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CAR BEGAN USING EXCESSIVE OIL IN LAST YEAR. STARTED ABOUT 60,000 MILES. CURRENTLY 69,000. TODAY WOULD NOT START AND NO LOW OIL LIGHT. CHECKED OIL AND LOW. ADDED 1 QUART IN A 4 QUART SYSTEM CAR STARTED, RAN. DEALERSHIP SAYS THEY ALL BURN OIL .SOME BURN A QUART EVERY 1500 MILES. THE 2.0 LITER TURBO ENGINE IM FINDING IS THE CULPIRT. HAVE ONE OTHER IN CAR A TIGUAN BUT NO PROBLEM YET (2018 MODEL YEAR). IF THIS OIL GET LOW AS DRIVING WITH NO CHECK OIL LIGHT COMING ON 1( CAN IT STALL AND POSSIBLY CAUSE ACCIDENT.OR 2) KILL MOTOR AND LOOSE POWER TO ALL AND POSSIBLY CAUSE ACCIDENT? ANY OTHER COMPLAINTS? ANY HELP AS WHAT TO DO? THANK YOU

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