NHTSA Complaint #11383384 — 2015 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11383384
Vehicle	2015 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	December 12, 2020
Date Filed	December 14, 2020
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

VEHICLE DRIVER RECEIVED AUDIO AND VISUAL ALERT WHILE DRIVING AT HIGH RATE OF SPEED THAT THE "HYBRID WARNING FAILED AND TO CHECK HYBRID SYSTEM-TURN ENGINE OFF" AND TO PULL OVER SAFELY. HOWEVER, THE VEHICLE LOCKED AND LOST ALL POWER MAKING IT IMPOSSIBLE TO SAFELY EXIT THE INTERSTATE ALMOST INSTANTLY AFTER THE ALARM. UPON RESEARCH, I MANAGE A LARGE VEHICLE FLEET, WE HAVE MULTIPLE OTHER SONATA'S WITH THE SAME ISSUE-AND THERE IS A TSB FOR THIS KNOWN SAFETY FAILURE (17-HC-003-1).

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