NHTSA Complaint #11383241 — 2015 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11383241
Vehicle	2015 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	December 6, 2020
Date Filed	December 13, 2020
Mileage	64,145 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BELIEVE A COMPLETE FAILURE OF THE EMBEDDED MULTIMEDIACARD. NO TOUCH SCREEN USE, NO CAMERA, NO AUDIBLE SOUNDS FOR TURN SIGNAL OR WARNINGS, NO CONTROL OVER LIGHTS OR DOOR LOCKS. EARLIER IN THE YEAR, I NOTICED NON RESPONSIVE REQUEST TO START UP THE CAR, UNDRIVABLE FOR 45 SECONDS, NOW IT IS UP TO A FEW MINUTES UPON ENTERING THE CAR, WHICH IS A SAFETY ISSUE. ESPECIALLY WHEN COMBINED WITH NOT BEING ABLE TO LOCK THE DOORS WITH THE LCD. I BELIEVE THIS IS THE SCREEN ISSUE THAT TESLA IS OFFERING REPAIRS NOW, BUT I HAVE TRIED TO MAKE AN APPOINTMENT, AND THE EARLIEST ONE IS TWO WEEKS OUT, WHICH I HAVE MADE.

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