NHTSA Complaint #11383221 — 2020 NISSAN ROGUE

DRIVING DOWN OHIO PIKE AFTER A SHORT STOP, CAR FELT LIKE IT WAS DRIVING IN A LOW GEAR OR NOT SHIFTING AND THE MANUAL OPTION WAS NOT ENGAGED. TRAVELING APPROXIMATELY 35-45 MPH FOR ABOUT A MILE OR SO WHEN ALL OF A SUDDEN THE STEERING WHEEL JERKED TO THE LEFT AND CAR DECELERATED INTO ONCOMING TRAFFIC TURN LANE. THANKFULLY NO ONE WAS IN TURN LANE. I PUT CAR IN PARK, COLLECTED MY THOUGHTS, DAUGHTER REACHED OVER AND PUT HAZARDS ON. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD AND THE WEATHER WAS CLOUDY BUT DRY CONDITIONS. I WAS ABLE TO DRIVE THE CAR TO A PARKING LOT ACROSS THE TWO LANES, TURN THE CAR OFF, RESTAR IT DRIVE IT AROUND THE PARKING LOT AND THEN ATTEMPT TO DRIVE IT TO NISSAN DEALERSHIP 3 MILES AWAY. THE CAR STILL SEEMED TO NOT DRIVE LIKE IT WAS IN THE CORRECT GEAR SO PULLED OFF INTO A RESTAURANT PARKING LOT AND EVENTUALLY WAS TOWED TO CLOSEST NISSAN. IT HAS BEEN ONE WEEK, I STILL DO NOT HAVE MY CAR BACK BECAUSE DEALERSHIP WILL NOT RELEASE IT BACK TO ME FOR SAFETY REASONS. THE DEALERSHIP INDICATED THEY ARE WORKING WITH NISSAN. I WAS GIVEN A LOANER CAR TO GET HOME IN ANOTHER STATE. THIS IS IS A LEASE CAR THAT I AM PAYING FOR AND NOT ABLE TO USE AND NOW I AM SCARED TO DRIVE. AS OF NOW DEALERSHIP TOLD ME A WIRE CAME LOOSE FROM THE COMPUTER.