NHTSA Complaint #11383139 — 2012 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11383139
Vehicle 2012 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 129,650 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

WHILE DRIVING, EITHER GOING 25 MPH IN A HOUSING DEVELOPMENT OR 75 MPH ON THE INTERSTATE, THE TRUCK WILL SOMETIMES SHIFT GEARS, THROW A WRENCH LIGHT, AND THE SPEEDOMETER WILL READ 0. THERE HAS BEEN A RECALL FOR AN ISSUE SIMILAR TO THIS FOR TRUCKS BETWEEN 2011 AND 2013. TRUCKS NOT COVERED UNDER THIS RECALL WERE GIVEN A FEILD SERVICE ACTION FOR EXTENDED WARRANTY. THEY KNOW THIS IS AN ISSUE TO MORE VEHICLES THAN WHAT THEY RECALLED. OWNERS WERE NOT NOTIFIED OF THIS FIELD SERVICE ACTION. NOT ONLY THAT, BUT THIS IS VERY DANGEROUS WHILE GOING 75 MPH ON THE INTERSTATE. THIS CAUSES THE TRUCK TO DOWN SHIFT, SLOW DOWN, AND YOU MUST PULL OVER FOR SAFETY ON THE INTERSTATE. A CODE WILL POP UP AS P0720 OR P0721. FORD SHOULD BE DOING MORE SINCE THEY KNOW IT IS AN ISSUE, OR THEY WOULD NOT HAVE EXTENDED THE WARRANTY. THIS IS HAPPENING TO MANY F-150 VEHICLES BUILT IN THOSE DATE RANGES.

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