NHTSA Complaint #11383127 — 2021 GMC YUKON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11383127
Vehicle 2021 GMC YUKON
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 1,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

VEHICLE WILL NOT SHIFT INTO GEAR FROM PARK. WHEN IT'S IN GEAR (YOU CAN HOLD THE BUTTON TO SELECT A GEAR TO MOVE), BUT AS SOON AS YOU RELEASE THE BUTTON - IT GOES RIGHT BACK INTO PARK. IT COMES AND GOES. I'VE BEEN STUCK IN MY DRIVEWAY. STUCK AT THE GROCERY STORE. HAD IT ONCE SURPRISE ME AT A STOPLIGHT AND WAS ALMOST REAR ENDED - THAT TIME I NEEDED TO HOLD THE BUTTON TO ESCAPE TO THE NEAREST PARKING LOT. DEALER, OF COURSE, WAS NOT ABLE TO REPLICATE AS THEY SAID THE ISSUE DOES NOT THROW A CODE. I HAVE VIDEO AND PICTURES, WHICH I HAVE SUPPLIED. SOMETIMES THE ENGINE LIGHT COMES ON TOO. DEALERSHIP DID SAY THERE WERE SOME SERVICE NOTES IN THE SYSTEM REGARDING A SIMILAR PROBLEM, BUT THAT GM HAS YET TO ISSUE A TSB. I'M HONESTLY WORRIED THIS WILL CAUSE A MAJOR ACCIDENT AND I DON'T TRUST HAVING MY FAMILY IN THE CAR. IT'S AN $86,000 SUV. UNREAL AND SO DISAPPOINTING.

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