NHTSA Complaint #11383125 — 2013 FORD TAURUS STEERING

Complaint Details

ODI Number	11383125
Vehicle	2013 FORD TAURUS
Component	STEERING
Date of Incident	November 20, 2020
Date Filed	December 12, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES NOT WANT TO DRIVE STRAIGHT. MY CAR IS A 2013 AND HAS AROUND 143,000 MILES ON IT.

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