NHTSA Complaint #11383081 — 2019 KIA SEDONA

TL* THE CONTACT OWNS A 2019 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED OR HESITATED WITHOUT WARNING, WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD PERFORM HARD DOWNSHIFTS WITHOUT WARNING WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740) WHERE A SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TAKEN THE VEHICLE BACK TWICE AND NO REMEDIES WERE PERFORMED AFTER EACH VISIT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.