NHTSA Complaint #11271050 — 2019 KIA SEDONA

TL* THE CONTACT OWNS A 2019 KIA SEDONA. WHILE DRIVING 10 MPH, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. ON ANOTHER OCCASION, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND, AT TIMES, THE RPMS INCREASED TO 4,000. AN ABNORMAL NOISE WAS ALSO HEARD DURING THE FAILURE. THE VEHICLE WAS TAKEN TO MURRAY KIA (LOCATED AT 1402 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-3020) WHERE UNKNOWN SOFTWARE UPDATES WERE PERFORMED; HOWEVER, THE FAILURES CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR UNKNOWN SOFTWARE UPDATES, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 250.