NHTSA Complaint #11382854 — 2010 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11382854
Vehicle	2010 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	December 8, 2020
Date Filed	December 10, 2020
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK BRAKE SYSTEM MESSAGE DISPLAYED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE BRAKE MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. HALEY FORD RICHMOND LOCATED AT 10724 JEFFERSON DAVIS HWY, RICHMOND VA 23237 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

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