NHTSA Complaint #11382829 — 2020 RAM 1500

WHILE DRIVING MY 2020 RAM 1500 LARAMIE WITH ONLY 5K MILES ON THE ODOMETER, I STOPPED BEHIND A SCHOOL BUS. THE TRUCK'S START/STOP FEATURE ACTIVATED AS IT NORMALLY DOES AND THE ENGINE SHUT OFF. I PRESSED THE DASHBOARD BUTTON TO DE-ACTIVATE THE START/STOP FEATURE FOR THE REMAINDER OF THE TRIP. WHEN I DID THIS, A LOUD ELECTRICAL SPARK SOUND OCCURRED AND THE TRUCK COMPLETELY DIED IN THE ROADWAY. ALL POWER WAS LOST, I COULD NOT EVEN ACTIVATE THE HAZARD LIGHTS. THERE WAS A STRONG ODOR OF SOMETHING BURNING IN THE CABIN. NO SMOKE WAS VISIBLE, THOUGH. I HAD THE TRUCK TOWED TO MY DEALER TO BE DIAGNOSED AND I AM AWAITING THEIR PHONE CALL WITH THAT INFO.