NHTSA Complaint #11382722 — 2017 CHRYSLER PACIFICA STEERING

Complaint Details

ODI Number	11382722
Vehicle	2017 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	October 1, 2020
Date Filed	December 9, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE WAS NEEDED TO ADJUST THE POWER STEERING AFTER MAKING RIGHT TURN, WITHOUT WARNING. THE CONTACT SPOKE TO LENOIR CITY CHRYSLER DODGE JEEP RAM (1206 E BROADWAY ST, LENOIR CITY, TN 37772) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON HER VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

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Recent Complaints for the 2017 CHRYSLER PACIFICA

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