NHTSA Complaint #11378653 — 2012 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11378653
Vehicle	2012 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	December 7, 2020
Date Filed	December 9, 2020
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE INTERIOR AND EXTERIOR LIGHTS WERE FLICKERING. THE CONTACT DISCONNECTED THE BATTERY CABLES AND UPON RECONNECTING THE CABLES, THE VEHICLE OPERATED WITHOUT FURTHER ISSUES. THE CONTACT LEFT A VOICEMAIL WITH WALDORF DODGE RAM (2294 CRAIN HWY, WALDORF, MD 20601 (301) 638-9400) HOWEVER, THE DEALER HAD NOT RESPONDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

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