NHTSA Complaint #11378471 — 2019 RAM 1500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11378471 |
| Vehicle | 2019 RAM 1500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
TRAVELING AROUND 35-40 MPH I WAS APPROACHING A STOPPED LIGHT. I EASED OFF THE GAS AND WHEN THE GAS PEDAL NO LONGER "ENGAGED" THE TRANSMISSION THE COMPUTER/SOFTWARE DISENGAGED THE TRANSMISSION WITHOUT MY DOING. NO ERROR WAS DISPLAYED AND THE KNOB STILL SHOWED AS IN THE DRIVE POSITION. AS I PRESSED THE GAS PEDAL THE RPMS ROSE BUT BECAUSE THE TRANSMISSION WAS IN NEUTRAL IT ONLY REVVED THE ENGINE. I HAD TO PULL OVER, MANUALLY PLACE THE KNOB INTO PARK, THEN WAIT A FEW SECONDS THEN BACK INTO DRIVE. THE TRUCK RESUMED NORMALLY AFTER THAT. THIS IS NOT THE FIRST TIME THE TRANSMISSION DISENGAGED ITSELF INTO NEUTRAL OR INTO A LOWER GEAR. I DID NOT TRY TO FORCE THE TRUCK INTO NEUTRAL WHILE IT WAS MOVING. THE TRUCK WAS IN MOTION ON A CITY STREET. THE MOST IMPORTANT THING TO NOTE WAS THE POSITION OF THE GAS PEDAL I HAD JUST EASED OFF OF IT SLIGHTLY INTENDING THE TRUCK TO SLOW DOWN. LAST YEAR I HAD THE TRUCK SERVICED FOR THE RECALLS. TODAY 12/8/2020 WITH 7900 MILES ON THE TRUCK I PLACED THE TRUCK INTO SERVICE FOR THEM TO ASCERTAIN THE PROBLEM.
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