NHTSA Complaint #11378401 — 2014 HYUNDAI ELANTRA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11378401 |
| Vehicle | 2014 HYUNDAI ELANTRA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 85,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
THE ENGINE STARTED MAKING A TICKING NOISE AS EARLY AS 40K MILES. IT RAN OK AND I WAS LEAD TO BELIEVE THIS WAS "NORMAL" FROM THE DEALERSHIP. I MAINTAINED THE VEHICLE AS REQUIRED UNTIL 88K WHILE NOTICING MORE AND MORE OIL WAS BEING CONSUMED. AFTER SLOWING DOWN AND TURNING FROM A HIGHWAY ON TO A COUNTY ROAD, THE AUTOMATIC VEHICLE BEGAN TO SHIFT ERRATICALLY AND COULD NOT GO FASTER THAN 40MPH AND THEN THE ENGINE TURNED OFF. I MANAGED TO GET TO THE SIDE OF THE ROAD WHILE THIS OCCURRED. THE ENGINE STARTED, BUT DRIVING BUT THE GEARS WOULD NOT SHIFT PROPERLY CAUSING THE ENGINE TO STALL. IN THE DEALERSHIP, THE DIAGNOSIS WAS A NEW ENGINE. I AM THE SECOND OWNER AND WAS TOLD THERE WAS INITIALLY NOTHING COULD BE DONE UNDER WARRANTEE WITH THE MILEAGE (WHILE SUGGESTING I MUST HAVE WENT WAY TOO LONG BETWEEN OIL CHANGES.....NOT EVEN CLOSE TO CORRECT). THE DEALERSHIP MADE AN APPEAL TO HYUNDAI AND OFFERED TO PAY FOR HALF OF THE COST OF A NEW ENGINE. SO I AM SUPPOSED TO BE HAPPY PAYING ONLY $4200. THE NEW ENGINE DOES NOT HAVE A TICKING SOUND AND I HIGHLY SUSPECT THAT WAS THE START OF THE PROBLEM BEFORE. I'M SEEING THE "TICKING" SOUND IN MANY OF THE COMPLAINTS AND CAN'T BELIEVE A RECALL STILL HASN'T BEEN ISSUED FOR THIS. I DON'T TRUST THIS CAR OR HYUNDAI TO DO THE RIGHT THING ON THEIR OWN.
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