NHTSA Complaint #11378303 — 2019 DODGE GRAND CARAVAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11378303
Vehicle	2019 DODGE GRAND CARAVAN
Component	ENGINE
Date of Incident	October 2, 2020
Date Filed	December 7, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2019 CHRYSLER GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE ENGINE FOUR CYLINDER MISFIRE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SPARK PLUGS, COIL PACK AND THE TRANSMISSION FLUID WAS REPLACED. METAL DEBRIS WAS DISCOVERED IN THE ENGINE OIL PAN. THE FAILURE RECURRED AND THE DOUBLE INTAKE CAM, ROCKER ARM AND TWO LIFTERS ON THE LEFT BANK OF THE ENGINE WERE ALSO REPLACED. THE MANUFACTURER AND LOCAL DEALER FIRKENS CHRYSLER JEEP LOCATED AT 2700 1ST ST, BRADENTON, FL 34208, WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 76,000.

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