NHTSA Complaint #11378246 — 2015 RAM 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11378246 |
| Vehicle | 2015 RAM 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
ON OCTOBER 1, 2020, MY TRUCK STALLED WHILE PULLING OUT OF MY DRIVEWAY AND WOULD NOT RESTART. A YOUTUBE VIDEO LINK IS PROVIDED AT THE END OF THIS DESCRIPTION. THE TRUCK HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY (DECEMBER 7, 2020) MARKS 68 CONSECUTIVE DAYS OUT OF SERVICE FOR THIS PROBLEM AND THE TRUCK REMAINS UNDRIVEABLE. THE PROBLEM WAS IMMEDIATELY DIAGNOSED AS A BAD CRANK POSITION SENSOR AND TONE RING. THESE SAME PARTS WERE RECALLED UNDER 20V-475 (FCA RECALL W58) BACK IN AUGUST. I RECEIVED WRITTEN NOTIFICATION OF THE RECALL APPROXIMATELY 1 WEEK AFTER MY TRUCK FAILED. FCA AND BIG O DODGE HAVE BEEN UNABLE TO REPAIR MY TRUCK IN A REASONABLE TIME, AND ARE UNWILLING TO PROVIDE A FAIR TRADE-IN VALUE OR DISCUSS BUYPACK. THIS, DESPITE THE TRUCK BEING PART OF THE ECODIESEL CLASS-ACTION LAWSUIT SETTLEMENT THAT REQUIRES FCA TO BUYBACK TRUCKS THAT EXPERIENCE >30 DAYS OUT OF SERVICE DURING THE 18 MONTHS FOLLOWING THE EMISSIONS MODIFICATION SOFTWARE. YOUTUBE VIDEO OF STALL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPMUEWFSBSM
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