NHTSA Complaint #11378112 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11378112
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	November 6, 2020
Date Filed	December 6, 2020
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WE ARE REPORTING THIS TODAY, BUT THIS ISSUE HAS GONE ON FOR 2 YEARS. PURCHASED AN OUTBACK USED FROM THE DEALER. BATTERY CONTINUALLY DIES, LEAVING US STRANDED AT HOME OR AWAY FROM HOME. SUBARU DEALER SAYS THE BATTERY TEST GOOD, AND TELL US WE JUST NEED TO DRIVE THE CAR MORE OFTEN. THIS CAR IS DRIVEN DAILY, SO THAT IS NOT THE PROBLEM. DEALER SAYS THEY DON'T KNOW WHAT'S WRONG WITH IT. AFTER SEARCHING FOR SIMILAR ISSUES FROM OTHER OWNERS, IT'S EVIDENT SUBARU IS COVERING THIS UP. UNFORTUNATELY WITHOUT SUBARU WILLING TO FIX THE ISSUE AND NOT TELLING US HOW TO FIX IT WE'RE STUCK WITH THE CAR IN ITS CURRENT STATE.

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