NHTSA Complaint #11378064 — 2014 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11378064
Vehicle 2014 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

YESTERDAY WHEN ATTEMPTING TO START MY DURANGO, IT TURNED OVER BUT DID NOT START. AS THIS IS THE 5TH TIME, I ALREADY KNEW WHAT THE PROBLEM WAS. I CHECKED THE FUSE FOR THE FUEL PUMP AND REPLACED IT. IT STARTED BACK UP FINE. ALTHOUGH THIS TIME, THIS PUT MY FAMILY AND I IN A VERY DANGEROUS SITUATION. WHEN DRIVING THROUGH A RAILROAD CROSSING, THE VEHICLE DIED ON ME. MOMENTS LATER THE BARRICADES CAME DOWN AND I JUMPED OUT QUICKLY TO PUSH THE VEHICLE WHILE MY WIFE AND KIDS WERE INSIDE. I MANAGED TO GET THEM OUT OF HARMS WAY BEFORE THE TRAIN ARRIVED. CHRYSLER NEEDS TO RECALL THIS PROBLEM, LIKE THE 2011-2013 VEHICLES THAT ARE EXPERIENCING FUEL PUMP RELAY SWITCH. OBVIOUSLY 2014 MODELS ARE AFFECTED.

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