NHTSA Complaint #11377945 — 2017 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11377945
Vehicle	2017 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	December 19, 2018
Date Filed	December 4, 2020
Mileage	481 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THE VEHICLE FAILED TO START AND WAS JUMP STARTED ON SEVERAL OCCASIONS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE BATTERY WAS REPLACED THREE TIMES BY THE CONTACT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWIRE CONNECTION, F33 AND ACM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED COMMUNICATION NUMBER: SSM 48757110000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 481.

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