NHTSA Complaint #11377897 — 2013 LEXUS CT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11377897
Vehicle	2013 LEXUS CT
Component	ENGINE
Date of Incident	November 6, 2020
Date Filed	December 4, 2020
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

2013 LEXUS CT200H WITH 132,000 MILES. MADE A LOUD METALLIC SOUND WHILE TRYING TO START. TOWED TO LEXUS. AGREED TO $650 FOR DIAGNOSTIC TEST. DIAGNOSED LOW COMPRESSION 'THE RINGS AND PISTONS WERE SHOT' AND NOT WORTH FIXING- OVER $8,000 TO REBUILD. TOLD ME THEY HAD NEVER SEEN THIS HAPPEN ON A CT200H BUT ADMITTED SERVICE BULLETIN FOR EXCESSIVE OIL CONSUMPTION. SERVICE REP WOULD NOT RECOMMEND A USED ENGINE DUE TO HIGH PROBABILITY OF RECURRENCE.

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