NHTSA Complaint #11377760 — 2014 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11377760
Vehicle	2014 BUICK ENCORE
Component	ENGINE
Date of Incident	March 26, 2020
Date Filed	December 3, 2020
Mileage	45,352 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING MY CAR ON MARCH 26, 2020, MY ENGINE LIGHT CAME ON. I TOOK MY CAR TO KELLER'S PROFESSIONAL AUTO, WHO DETECTED THAT MY TURBO HAD A CRACK ALL THE WAY ACROSS, SO I HAD TO REPLACE IT. I ONLY HAD 45,352 MILES ON MY CAR. ACCORDING TO KELLER'S AND MY RESEARCH, THE TURBO SHOULD LAST FOR 100,000 TO 150,000 MILES.

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