NHTSA Complaint #11549478 — 2014 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11549478
Vehicle 2014 BUICK ENCORE
Component ENGINE
Date of Incident
Date Filed
Mileage 61,009 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2014 Buick Encore. The contact stated that while driving at various speeds, the vehicle was hesitant to accelerate and lost power while on an incline. Traction and engine warning light was illuminated The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to the thermostat heater control circuit and a faulty catalytic converter. The vehicle had not been repaired. The manufacturer was not made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 61,009

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