NHTSA Complaint #11377750 — 2018 SUBARU CROSSTREK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11377750
Vehicle	2018 SUBARU CROSSTREK
Component	VISIBILITY:WINDSHIELD
Date of Incident	August 1, 2020
Date Filed	December 3, 2020
Mileage	9,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE APPROACHING HER PARKED VEHICLE AT HER RESIDENCE, SHE NOTICED A VERTICAL CRACK ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS TAKEN TO REPAIR SHOP AND THE FRONT WINDSHIELD WAS REPLACED. THE VEHICLE HAD BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500.

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