NHTSA Complaint #11377591 — 2017 FORD F-250

A/C CONDENSER DAMAGED BY ROAD DEBRIS PER LOCAL FORD DEALER AND NEEDS TO BE REPLACED AT A COST OF $995.00. THE GRILLE HAS LARGE HOLES IN IT THAT I CAN PUT MY HAND AND FOREARM THROUGH ON EACH SIDE OF THE FORD EMBLEM WHICH IS ALLOWING ROAD DEBRIS TO DAMAGE THE RADIATORS. THE LOCAL FORD DEALER SAID THEY HAD OTHER FORD F-250'S COME IN WITH THE SAME ISSUE AND ALSO ANOTHER ONE WHERE A BIRD WENT THROUGH ONE OF THESE LARGE HOLES AND TOOK OUT ANOTHER GUYS RADIATOR. IN MY OPINION THIS IS A MANUFACTURING DEFECT / ERROR THAT WAS POORLY DESIGNED AND END UP COSTING THE CONSUMER ALOT OF MONEY TO FIX. THE FORD DEALER IS TELLING ME THAT WHEN I GET IT FIXED I NEED TO PUT A METAL SCREEN BEHIND THE GRILLE OR IT WILL HAPPEN AGAIN. I HAVE 63,000 MILES ON MY PICKUP NOW AND HAVE OWN CHEVY PICKUPS WITH OVER 100,000 MILES AND NEVER HAD ROAD DEBRIS DAMAGE A A/C CONDENSER OR A RADIATOR.