NHTSA Complaint #11377551 — 2013 CADILLAC SRX

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11377551
Vehicle 2013 CADILLAC SRX
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

MY CAR IS UNSAFE TO DRIVE UNLESS I USE HIGH BEAMS AT ALL TIMES. THIS IS NOT A SIMPLE CHANGE THE BULB FIX. THIS IS A VERY WELL KNOWN ISSUE WITH 2010-2015 CADILLAC SRX MODELS THAT THE HEADLIGHTS ARE SO DIM AT NIGHT THAT THE CAR CAN NOT BE DRIVEN SAFELY. GM, INSTEAD OF DOING A NATIONAL RECALL HAS INSTEAD SETTLED ON A CLASS ACTION LAWSUIT WHERE THE OWNER HAS TO BRING THE CAR IN AND PAY OUT OF POCKET ROUGHLY 1500 DOLLARS FOR REPLACEMENT PARTS AND THEN THEY WILL REIMBURSE THE COST. I DO NOT HAVE THE EXTRA MONEY TO REPLACE THEIR DEFECTIVE HEADLIGHTS. GM NEEDS TO STEP UP AND ISSUE A RECALL AS THIS IS AN EXTREMELY DANGEROUS SITUATION.

Related Complaints for the 2013 CADILLAC SRX

Other EXTERIOR LIGHTING Complaints

#11712074 The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to proper...
#11710185 My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few...
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#11693034 Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning t...
#11636814 I purchased this vehicle on January 1, 2025. I drove it last night for the first time after dark. The headlights were...

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