NHTSA Complaint #11377319 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11377319
Vehicle 2016 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage 28,517 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TESLA MODEL X FRONT LEFT FORE LINK FAILED WHILE BRAKING AT AN INTERSECTION ON CITY STREETS 1/2 MILE FROM HOME. ACCIDENT OCCURRED AT 5 MPH OR LESS. VEHICLE WAS DRIVEN BACK TO HOME. ANY APPLICATION OF THE BRAKE CAUSED LF WHEEL TO MOVE REARWARD AND CONTACT REAR OF WHEEL WELL. LINER WAS RIPPED OFF, RETRIEVED OFF THE GROUND, AND PLACED IN TRUNK OF CAR. TIRE RUBBED AGAINST WHEEL ARCH LINER (WHEEL LINER) RIPPING IT OFF AND DESTROYING IT. ELECTRICAL LINES BEHIND LINER HAD INSULATION DAMAGED. HYDRAULIC LINES BEHIND LINER WERE LOOSENED. DISC BRAKE DUST SHIELD WAS DAMAGED. VEHICLE WAS TOWED TO A TESLA REPAIR FACILITY. WHILE THERE WERE SCRATCHES ON THE LEADING EDGE OF THE FORE LINK, INDICATING CONTACT WITH AN OBJECT, DRIVER HAS NO RECOLLECTION OF THIS EVENT AND IF IT OCCURRED, IT HAD TO MONTHS (OR YEARS) BEFORE THE FAILURE AT THE KNUCKLE BALL JOINT RING. PART WAS REPLACED AT OWNER'S EXPENSE. DAMAGED PART WAS REQUESTED BUT NOT PROVIDED FOR INSPECTION. TESLA TOOK PHOTOS OF THE LINK PRIOR TO REPLACEMENT (ATTACHED). THIS ENTRY SHOULD BE FILED WITH NHTSA INVESTIGATION PE 20-020.

Related Complaints for the 2016 TESLA MODEL X

Other SUSPENSION Complaints

#11667556 In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no lo...
#11661421 Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these ...
#11651182 I was parking my car at home when all of a sudden there was a violent/sudden drop in the front of my car. I initially...
#11645648 Wheel tilted in when backing out of driveway turning due to control arm failure
#11623222 Steering Stuck: It happened several times that the steering wheel completely locked up while driving on the road. Tod...

Recent Complaints for the 2016 TESLA MODEL X

#11713627 STEERING The contact owns a 2016 Tesla Model X. The contact stated that while driving during a rainstorm, the power steering a...
#11712871 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ ...
#11712871 SERVICE BRAKES 2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ ...
#11710187 SERVICE BRAKES While driving a notification popped up, parking brake may not be applied while driving. This notification appears in...
#11703781 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Description of Problem: INSTRUMENT CLUSTER COMPLETE FAILURE My 2016 Tesla Model X instrument cluster has completely ...
Check any vehicle history by VIN - Free vehicle history report