NHTSA Complaint #11377173 — 2008 FORD ESCAPE

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN, THE STEERING WHEEL WOULD INADVERTENTLY MOVE. THE CONTACT STATED THAT THE POWER STEERING AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND UPON STARTING THE NEXT MORNING THE POWER STEERING FAILURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO MOVE. THE VEHICLE WAS TAKEN TO PROGRESSIVE AUTO SALES (69 JEWETT AVE, SWANTON, VT 05488) WHERE THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.