NHTSA Complaint #11377165 — 2015 JEEP CHEROKEE

I OWN A 2015 JEEP CHEROKEE SPORT WITH 104K MILES. BOTH REAR KNUCKLES NEED REPLACED AND THE BUSHINGS IN THE PASSENGER SIDE IS SEVERELY WORN MORE THAN THE OTHER. THERE ARE NO LOCAL DEALERS WHO CAN GET THEM AS THEY ARE BACK ORDERED THROUGH CHRYSLER. ONE DEALER IS SHOWING 30+ ORDERED THROUGH THEIR DEALERSHIP ALONE. I HAVE EVEN CONTACTED CHRYSLER CORPORATE DIRECTLY WITH NO LUCK OR ADDITIONAL INFORMATION. MY LOCAL TECHNICIAN SAID THIS IS A MAJOR ISSUE ESPECIALLY WITH WINTER COMING TO MY AREA AND THAT IS MAY CAUSE THE VEHICLE TO NOT BE ABLE TO CONTROL AS INTENDED. THE PART IS UNAVAILABLE EVEN THOUGH IT IS A MAJOR SAFETY ISSUE! THE PART # PROVIDED FROM THE DEALERS IS 5090072AE. WHILE RESEARCHING VARIOUS SITES FOR ANOTHER SOURCE, I AM ONLY ABLE TO FIND 5090072AD, WHICH LOOKS LIKE THE RIGHT PART BUT DOES NOT MATCH PART NUMBERS. HOW DO I GET A PART THAT MY VEHICLE REQUIRES TO FUNCTION SAFELY AND KEEP MY FAMILY SAFE (NEW BORN CHILD) WHEN THE MANUFACTURER WON'T PROVIDE ME THE PART OR GIVE ME AN UPDATE ON WHEN ONE WOULD BE AVAILABLE.